Housing Resource Coordinator

More Information

Role: Coordination, oversight and collaborative delivery of the Housing Resource Program, which provides anti-oppressive and low-barrier housing outreach support to individuals and couples experiencing housing insecurity. 

Reports to: Executive Director

QVCC is committed to employment equity and inclusion. We strongly encourage applicants who increase the diversity of our staff team and have the ability to engage diverse communities in a safe and supportive way. Lived experience with housing insecurity is considered an asset for this position. 

Key Duties and Responsibilities:

  • Responsible for the overall delivery and development of the Housing Resource Program

  • Responsible for the delivery of 1-1 Housing Drop-In support sessions as well as the delivery of the group Housing Application Sessions.

  • Evaluates the Housing Resource Program and implements necessary improvements

  • Maintains accurate records and provides regular verbal and written activity and statistical reports, including Quarterly Reports and Final Reports for funders

  • Provides tailored housing support and system navigation for individuals and couples, giving priority service to people who are not already connected to other support services

  • Researches, navigates, and understands the array of public and private affordable housing providers, available grants, subsidies, and supports. Expands, updates, and maintains the Quadra Village Community Centre’s (QVCC) “Housing Resources & Information (Lekwungen, WSANEC & Esquimalt Territories)” document

  • Stays familiar with current public market trends and housing availability in the public market, private market, subsidized housing, affordable housing, etc.

  • Provides suitable, accessible appointments from QVCC and mutually agreeable community locations. Fosters relationships with key staff from other organizations and coordinates appointment access

  • Encourages referrals from City of Victoria Community Centres, Neighbourhood Associations, Inter-Cultural Association, Victoria, Immigrant and Refugee Resource Society, Victoria Native Friendship Centre, and 2SLGBTQIA+ resources 

  • Shares knowledge, information, and resources to other Community Centres and Neighbourhood Associations to help build their capacity in supporting people at risk of losing housing/shelter access. Shares the QVCC “Housing Resources & Information (Lekwungen, WSANEC & Esquimalt Territories)” document and seeks ongoing feedback

  • Remains accountable to QVCC, the Housing Resource Program, and community members

  • Responsible for assisting the Executive Director with grant writing and liaising in attempt to secure sustainable funding to expand the Housing Resource Program

  • Maintains Housing Resource Program budget, including the administration of the Housing Security Fund.

  • Responds to general inquiries, by phone and in person regarding QVCC, shares in the physical work of maintaining the centre and helps implement key events.

  • Participates to ensure a safe environment; observes potential hazards; remedies and/or reports to the appropriate person 

  • To be familiar with and implement QVCC's (Downtown Blanshard Advisory Committee’s) policies, procedures, and practices

  • To perform other related duties as required by the Executive Director

Qualifications:

  • Demonstrated ability in housing outreach, community collaboration, and system navigation

  • Proven one-to-one and organization-to-organization relationship building skills

  • Demonstrated communication, conflict resolution, and workshop facilitation skills

  • Knowledge of the housing challenges and opportunities within the City of Victoria and various layers of the affordable housing system

  • Knowledge of income and social support systems available to individuals and couples

  • Demonstrated ability in, and sensitivity and commitment to working with people with diverse lived experiences and identities. Lived experience with housing instability is an asset.

  • Post-secondary education in a relevant discipline such as Social Work is an asset

  • Demonstrated ability in program oversight

  • Proven ability to work independently

Hours of Work and Other Contract Terms:

Hours of Work:

  • 20 hours per week

  • Schedule built around Housing Outreach and Community Centre requirements

Benefits and Renumeration:

  • $26.64 per hour

  • 3 weeks vacation (per full year worked)

  • Comprehensive benefits package including Extended Health, Dental, AD&D, Life Insurance, and matching RRSP contributions after completion of 3-month probationary period

  • Immediate enrollment in the Employee & Family Assistance Program

  • Paid training and development applicable to role

Vulnerable Sector Criminal Record Check required

Application Details:

Closing Date: April 11, 2025

Please email your cover letter and resume to hradmin@quadravillagecc.com with the subject line “Housing Resource Coordinator”. Alternatively, applications may be dropped off at or mailed to 901 Kings Rd., Victoria, BC V8T 1W5. Though we thank all applicants, only those selected for an interview will be contacted.

Thanks for your interest in working with us! At Quadra Village Community Centre we value our dedicated staff team and pride ourselves in being a good organization to work for and making a difference in the community.